Terms & Conditions

These Terms govern your use of VEHIXA ("the Service"), provided by Global Apogee ("we", "us"). By creating an account, accepting an invitation or paying for a subscription you agree to these Terms on behalf of yourself and the organisation you represent.

1. The Service

VEHIXA is a subscription-based software-as-a-service (SaaS) fleet-management and reporting platform. Customers use it to record and manage their own fleet information, including vehicles, branches, users and drivers, fuel fill-ups, odometer readings, fuel consumption, maintenance and service records, vehicle costs, documents, photos and reports.

VEHIXA does not facilitate fuel or vehicle purchases, vehicle rentals or bookings, payments to workshops or suppliers, payments between users, money transfers, stored-value accounts or wallets, or financial products. Fuel, maintenance and other costs entered into VEHIXA are records for fleet management and reporting only; we do not receive or distribute those funds and charge no transaction fees on them. We do not sell perpetual software licences.

2. Accounts and organisations

Each customer is set up as an organisation, which may have one or more branches. You must provide accurate registration details and keep your login credentials confidential. You are responsible for activity under your account and your organisation's accounts.

3. User roles and access

Organisations control access through roles such as owner, fleet manager, branch manager and driver. The organisation owner is responsible for inviting users, assigning appropriate roles and removing access when no longer required. Only the owner may manage billing.

4. Trials

We may offer a free trial before a paid subscription begins. A trial ends on the date shown in the app and never converts into a paid subscription unless you explicitly authorise payment. After a trial ends without payment, your account becomes read-only; your records remain available to view and export.

5. Subscription plans

Plans differ by limits such as the number of vehicles, users and branches. Current plan details and prices are shown in the app before you pay. Prices are in South African rand.

6. Recurring billing and automatic renewal

VEHIXA currently offers recurring monthly subscriptions only. Paid plans are recurring subscriptions billed in advance each month. Your subscription renews automatically at the end of each monthly billing period and you will be charged the then-applicable amount until you cancel. You authorise recurring billing once, during your first checkout; you are not asked to re-accept each month. Where a renewal amount is to change, we will obtain your consent and notify you in advance.

7. Payment processing by PayFast

Online payments are processed by PayFast, a third-party payment provider. PayFast is used only to process subscription payments made by VEHIXA customers to VEHIXA for access to the Service. We do not store your card details. A subscription is activated only once PayFast confirms the payment to us. Manual EFT may be available as an alternative and is activated once we have verified receipt of funds.

8. Failed payments

If a renewal payment fails, a short grace period may apply as shown in the app. If payment is not received by the end of it, your account becomes read-only until payment is made. Your data is preserved.

9. Cancellation

You may cancel automatic renewal at any time from Billing & Payments. Cancellation prevents the next renewal; access continues until the end of the period you have already paid for. See our Refund & Cancellation Policy.

10. Upgrades and downgrades

Where available, upgrades take effect after payment of the prorated amount displayed before checkout, and your future renewal amount changes only with your explicit consent. Downgrades take effect from the next billing period. If your usage exceeds a lower plan's limits, existing records are kept but you may not add more until within the limits.

11. Your fleet data

You own the data you enter into VEHIXA. You grant us a limited licence to host, process and display it solely to provide the Service. Each organisation's data is kept separate from other organisations. You can export your records while your account is active or read-only.

12. Uploaded documents and photos

You may upload photos (such as odometer readings and fuel slips) and documents. You must have the right to upload them and must not upload unlawful content. Automatically extracted values are suggestions that users should confirm.

13. Accuracy of information

You are responsible for the accuracy of information entered into VEHIXA. Reports and calculations (such as cost per litre and KM/L) depend on that information, and we are not responsible for decisions made on inaccurate entries.

14. Acceptable use

You must not misuse the Service, including by attempting to access other organisations' data, interfering with security, reverse engineering, reselling access without our consent, or using it for unlawful purposes.

15. Service availability

We aim to keep VEHIXA available and reliable, but it may occasionally be interrupted for maintenance, updates or causes beyond our reasonable control. We do not guarantee uninterrupted availability.

16. Suspension and termination

We may suspend or terminate access for material breach of these Terms, non-payment, or where required by law, giving notice where reasonably possible. You may stop using the Service and cancel at any time.

17. Intellectual property

The VEHIXA software, branding and content (excluding your data) belong to Global Apogee or its licensors. Your subscription grants a limited, non-exclusive, non-transferable right to use the Service during the subscription term.

18. Privacy and security

We process personal information in accordance with applicable law, including the Protection of Personal Information Act (POPIA), and apply reasonable technical and organisational safeguards, including organisation-level access controls and private storage of uploaded files.

19. Limitation of liability

To the maximum extent permitted by South African law, we exclude liability for indirect, incidental, special or consequential loss, and our aggregate liability arising from the Service is limited to the maximum extent permitted by applicable law. Nothing in these Terms limits liability that cannot lawfully be limited.

20. Governing law and consumer rights

These Terms are governed by the laws of the Republic of South Africa. Nothing in them excludes or limits any rights you have under the Consumer Protection Act, the Electronic Communications and Transactions Act or other mandatory law.

21. Changes and contact

We may update these Terms and will notify customers of material changes. Questions: support@globalapogee.com.